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Digital Download: A Caregiver's Guide to Hard Moments

Digital Download: A Caregiver's Guide to Hard Moments - Main image
$14.00 $20.00 In stock

Category: Digitální

In moments of uncertainty and separation, children need language for safety, belonging, and loss. In response to the very real traumas many families are navigating, we’re making our digital Otter and Sprite stories free and available in both English and Spanish, along with free digital parent guides in both languages to support caregivers through these conversations. The parent guides include guidance to help adults talk with children about fear, uncertainty, and big body reactions - like fight, flight, or freeze - with clarity, compassion, and care.

This digital guide is available at no cost for a limited time. Use code SUPPORT at checkout to redeem the digital download. Unless you're ordering a physical product as well, click "Continue without SavedBy Package Protection" so you're not charged at checkout (we are unable to process refunds if accidentally added).

Customer Reviews (5.0 / 5 · 12 reviews)

Charlotte ★★★★★

The guided questions in the guide gave my daughter the exact words she needed to describe missing her dad during our separation, which was a huge relief. I printed it out and we’ve already used several of the conversation starters at bedtime.

Violet K. ★★★★★

We’ve been using the downloadable PDF to practice the "language for safety" phrases with our son before visits with his other parent, and it’s already helping him feel more grounded. The exercises feel practical and gentle, not clinical. Worth every penny for the peace of mind it’s brought our family.

Victoria ★★★★★

The section on giving kids language for safety was exactly what I needed—it’s practical and not overly clinical. Downloaded instantly and started using the prompts that same evening.

Amelia B. ★★★★★

I read through the sections on loss and belonging with my six-year-old, and the language it gave us for talking about hard goodbyes was exactly what we needed. The caregiver prompts in each chapter made it easy to start the conversation without feeling awkward.

Madison G. ★★★★★

The downloadable format meant I could read it on my phone right when my kid was having a tough moment at bedtime. It gives such specific, gentle phrases for talking about hard feelings without making it more awkward.

Alexander U. ★★★★★

This guide is practical and comforting — the “safe people vs. unsafe people” language gave me a clear way to talk to my kids about trust. I’ve already used the conversation starters from the section on loss, and it made a tough talk a little easier. Exactly what our family needed right now.

Carter ★★★★★

The section on “safe people vs. unsafe people” gave my family a concrete way to talk about trust after a tough move. It’s been a huge help in our evening check-ins.

Samuel J. ★★★★★

My kid struggled to find words after a big move, but the safety prompts in this guide opened up a conversation I didn't know how to start. It's written in a way that doesn't feel like a chore to read through, which is a huge relief.

Brian ★★★★★

The prompts for talking about loss and safety gave us words we were missing when my mom went into the hospital. I printed the pages and my 6-year-old actually wanted to draw on the "feelings" worksheet. It made a hard conversation feel manageable.

Julian ★★★★★

My 4-year-old has been struggling with transitions, and the "Hard Moments" guide gave me actual phrases to use instead of just guessing. The section on creating a goodbye ritual was exactly what we needed.